Privacy Policy
Last Updated: 4th February 2025
Dean Harper Funeral Directors and Stonemasons Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you interact with our website (https://deanharperfuneraldirectors.co.uk) and our services.
1. Who We Are
- Company Name: Dean Harper Funeral Directors and Stonemasons Ltd
- Registered Address: 21-23 Lichfield Street, Walsall, WS1 1TJ
- Director: Dean Harper
- Phone Number: 01922 638855
- Email: info@deanharperfuneraldirectors.co.uk
- We are based in England and operate under UK laws, including the UK GDPR and Data Protection Act 2018
2. Information We Collect
We may collect and process the following personal data:
a. Personal Information You Provide
- Name, address, phone number, email address.
- Details of the deceased (where applicable).
- Payment details (for transactions).
- Any other personal data you provide in communication with us.
b. Information Collected Automatically
- IP address, browser type, and device details.
- Website usage data (via cookies – see our Cookie Policy).
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide our funeral services – including arranging funerals, cremations, and memorial services.
- To process payments and invoices – ensuring financial transactions are handled securely.
- To communicate with you – responding to inquiries and service requests.
- To improve our website – analyzing visitor behavior to enhance user experience.
- To comply with legal obligations – including record-keeping and compliance with UK laws.
4. Legal Basis for Processing Data
Under UK GDPR, we process your data under the following legal bases:
- Consent: When you voluntarily provide personal data for inquiries.
- Contractual Obligation: To deliver funeral services as requested.
- Legal Obligation: Compliance with UK laws and financial regulations.
- Legitimate Interest: To improve services, security, and operational efficiency.
5. Data Sharing
We do not sell or rent your personal data. However, we may share information with:
- Service providers – such as crematoria, florists, and third-party payment processors.
- Legal or regulatory authorities – where required by law.
All third parties are required to maintain the security and confidentiality of your data.
6. Data Retention
We retain personal data only as long as necessary for service provision and legal compliance:
- Service-related data is kept for a minimum of 6 years for financial and legal record-keeping.
- Website usage data (cookies) is stored as outlined in our Cookie Policy.
After the retention period, data is securely deleted.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access – Request access to your personal data.
- Correction – Request correction of inaccurate data.
- Erasure – Request deletion of personal data, where applicable.
- Restriction – Request limited processing of your data.
- Data Portability – Request transfer of your data.
- Objection – Object to data processing based on legitimate interests.
To exercise these rights, contact us at info@deanharperfuneraldirectors.co.uk or call 01922 638855.
8. Security of Your Data
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. These include:
- Encrypted communications when processing payments.
- Access controls to restrict data to authorized personnel only.
- Regular security audits to enhance data protection.
9. Cookies and Website Tracking
Our website uses cookies to enhance user experience. For details on how we use cookies and how you can control them, please read our Cookie Policy.
10. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies and recommend reviewing their terms separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back regularly.
12. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
- Dean Harper Funeral Directors and Stonemasons Ltd
- Address: 21-23 Lichfield Street, Walsall, WS1 1TJ
- Phone: 01922 638855
- Email: info@deanharperfuneraldirectors.co.uk
