Terms and Conditions
Last Updated: 4th February 2025
Welcome to the website of Dean Harper Funeral Directors and Stonemasons Ltd. By using this website (https://deanharperfuneraldirectors.co.uk), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. Company Information
- Company Name: Dean Harper Funeral Directors and Stonemasons Ltd
- Registered Address: 21-23 Lichfield Street, Walsall, WS1 1TJ
- Director: Dean Harper
- Phone: 01922 638855
- Email: info@deanharperfuneraldirectors.co.uk
This website is operated in compliance with the laws of England and Wales.
2. Use of this website
a. Eligibility
By using this website, you confirm that you are at least 18 years old. If you are under 18, you must have parental consent to use our website or services.
b. Website Content
We make every effort to ensure that the content on this website is accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.
c. Prohibited Uses
You agree not to:
- Use this website for any fraudulent or unlawful purpose.
- Disrupt or attempt to interfere with website security.
- Copy, modify, distribute, or exploit website content without permission.
- Use automated systems (bots, scrapers) to access the website without consent.
3. Our Services
Dean Harper Funeral Directors and Stonemasons Ltd provides funeral and memorial services, including but not limited to:
- Traditional funerals
- Direct cremations
- Memorial headstones
- Prepaid funeral plans
- Stonemasonry services
The specific terms for each service will be provided in a separate written agreement before service commencement.
4. Pricing and Payments
a. Pricing
- All prices for funeral and memorial services will be clearly outlined in a written quotation.
- Prices include all applicable taxes unless stated otherwise.
- Any additional costs (e.g., third-party disbursements) will be communicated before proceeding.
b. Payment Terms
- Payments must be made within the timeframe stated on the invoice or contract.
- We accept bank transfers, debit/credit cards, and cash payments (subject to limits).
c. Late Payments
- Failure to pay within the agreed timeframe may result in additional fees or legal action.
- A late payment fee may be applied in accordance with UK law.
d. Refunds and Cancellations
- Refunds for prepaid funeral plans are subject to the terms of the plan provider.
- If a funeral service is canceled, fees may be partially refunded, minus non-recoverable costs.
- Custom stonemasonry work cannot be refunded once production has begun.
5. Intellectual Property
All content on this website, including text, images, graphics, logos, and videos, is the property of Dean Harper Funeral Directors and Stonemasons Ltd unless otherwise stated. You may not:
- Copy or reproduce website content without prior written consent.
- Use any content for commercial purposes without permission.
6. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, accuracy, or privacy practices of these external sites. Visiting third-party websites is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Dean Harper Funeral Directors and Stonemasons Ltd shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or services.
- Loss of data, revenue, or profits due to website errors or service disruptions.
- Third-party service failures (e.g., crematoria, florists, stonemasonry suppliers).
Our maximum liability is limited to the value of the services provided under the agreed contract.
8. Privacy and Data Protection
Your use of this website is subject to our Privacy Policy and Cookie Policy.
We comply with UK GDPR and ensure that all personal data is handled securely.
By using this website, you consent to:
- The collection and processing of your personal data as described in our Privacy Policy.
- The use of cookies for analytics and functionality.
For data protection requests, please contact us at info@deanharperfuneraldirectors.co.uk
9. Complaints Procedure
We strive to provide excellent service. If you have a complaint:
- Contact us by phone at 01922 638855 or email info@deanharperfuneraldirectors.co.uk.
- We aim to respond within 5 business days.
- If unresolved, we may refer the matter to a funeral industry regulatory body.
If the complaint relates to prepaid funeral plans, we will follow the procedures set by the plan provider.
10. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with the last updated date.
Continued use of the website after updates constitutes acceptance of the new terms.
11. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Dean Harper Funeral Directors and Stonemasons Ltd
📍 Address: 21-23 Lichfield Street, Walsall, WS1 1TJ
📞 Phone: 01922 638855
📧 Email: info@deanharperfuneraldirectors.co.uk
